35kbd Terms and Conditions

1 General Provisions

35kbd is an online gaming platform providing live casino, slots, cricket betting and various gaming services for users in Bangladesh. These terms and conditions apply to all services on the platform.

35kbd reserves the right to change, amend or update these terms at any time without prior notice. If you continue to use the platform after any changes, you are considered to have accepted the latest terms. We therefore recommend reviewing this page regularly.

These terms and conditions are written in English and have been prepared in accordance with the laws and regulations of Bangladesh. In the event of any dispute, the English version shall be considered final.

2 Eligibility and Age Verification

To open an account and use the gaming services on 35kbd, users must meet the following requirements:

• Must be at least 21 years of age — this platform is for those aged 21 and above only.
• Must be a valid Bangladeshi citizen or a person residing in Bangladesh.
• All information provided at the time of registration must be true, complete and up to date.
• Each individual may operate one account only.
• Must confirm that you are of sound mind and are using the platform voluntarily.

35kbd may at any time request necessary documents (such as a copy of a national identity card or passport) for age and identity verification. We reserve the right to suspend the withdrawal process until verification is complete.

3 Account Registration and Security

At the time of account registration, you must use a valid email address and a strong password. The account owner bears full responsibility for all activity on the account.

• Never share your login credentials (username and password) with any third party.
• If you suspect unauthorized access to your account, notify our support team immediately.
• Each user may open one account only — opening multiple accounts is prohibited.
• It is the member's responsibility to keep account information accurate and up to date.
• Transferring, selling or renting an account to anyone else is strictly prohibited.

35kbd uses SSL encryption technology to keep all personal and financial information secure. Users must still maintain appropriate security practices on their own devices.

4 Deposit and Withdrawal Policy

35kbd currently supports the following payment methods: bKash, Nagad, Rocket, Upay and bank transfer.

Detailed terms related to deposits and withdrawals are given below:

• Funds deposited into an account will only be accepted from the payment source registered to the account owner.
• Depositing using third-party funds is prohibited and may result in the account being placed under investigation.
• Identity verification may be required before a withdrawal request is processed.
• 35kbd reserves the right to suspend transactions in the case of unusual or suspicious activity.
• Any active bonus wagering requirements must be completed before a withdrawal can be made.
• All transactions are conducted in Bangladeshi Taka (BDT / ৳).

We are not responsible for any additional delay in withdrawal due to technical issues or banking delays, but the support team will provide every assistance in such cases.

5 Bonuses and Promotions

35kbd offers various types of bonuses and promotional offers. Each bonus has its own terms which should be read before accepting.

• The specified wagering requirements must be completed before bonus funds can be withdrawn.
• A new bonus cannot be accepted while a bonus is active — the new one will only take effect after the previous bonus is settled.
• If bonuses are claimed across multiple accounts from the same household or the same IP address, all accounts may be cancelled.
• If bonus terms are not fulfilled, the bonus and any associated winnings may be forfeited.
• If there is an attempt to obtain bonuses fraudulently, the account may be permanently closed.

Weekly cashback is provided in four tiers under the VIP program: Bronze (up to 0.4%), Silver (up to 0.8%), Gold (up to 1.1%) and Platinum (up to 1.5%). For any questions regarding VIP benefits, contact us via live chat.

6 Gaming Rules

All games on 35kbd are conducted fairly. We use software from certified technology providers to ensure fair play.

• If any technical issue occurs during a game, notify the support team immediately.
• If a game is left incomplete due to a disconnection, 35kbd will resolve it in accordance with its standard policy.
• Any winnings obtained by exploiting a technical error or bug in the system will be considered void.
• In the event of any dispute over a game result, the game provider's server logs shall be considered the final evidence.
• Logging into one account from multiple devices at the same time and gaming is prohibited.

It is the member's responsibility to understand the rules of any game before participating. 35kbd is not responsible for any losses resulting from a member not understanding the rules of a game.

7 Responsible Gaming

35kbd believes that gaming should be entertaining and controlled. We encourage our members to play responsibly.

• Set your own limits — never bet beyond your budget.
• View gaming as a form of entertainment, not as a source of income.
• If you feel that gaming is getting out of your control, contact the support team immediately.
• Members may apply a Self-Exclusion on their own account for a specified period if they wish.
• This platform is for those aged 21 and above only — minors opening accounts or gaming is strictly prohibited.

To learn more about responsible gaming, please visit our Responsible Gaming page.

8 Prohibited Activities

The activities described below are completely prohibited on the 35kbd platform. Violating these rules may result in the account being suspended or permanently closed and all balances being forfeited.

• Operating multiple accounts or using an account on behalf of another person.
• Using the platform for the purpose of money laundering or illegal financial transactions.
• Using bots, automation software or any kind of cheating tools.
• Colluding with other players to influence game results.
• Attempting to hack the platform's systems or software or gain unauthorized access.
• Registering an account with false information or attempting to obtain bonuses fraudulently.
• Gaming on behalf of minors or allowing them to use an account.
• Harassing or abusive behavior toward support staff or other users.

9 Privacy and Data Protection

35kbd gives the highest priority to the protection of your personal information. We use SSL encryption technology to keep all your data secure.

• Your personal information will never be sold or shared with third parties.
• We only collect information necessary for the operation of the service.
• Information may be shared with security agencies for the prevention of financial fraud and identity verification.
• Information may be provided to authorities in cases of legal obligation.

For detailed information on data protection and privacy, please visit our Privacy Policy page.

10 Limitation of Liability

35kbd accepts no liability in the following cases:

• If a game is interrupted due to the user's internet disconnection or a technical issue.
• In the event of a delay or technical failure by a third-party payment provider (bKash, Nagad, Rocket, etc.).
• If the service is temporarily disrupted due to unexpected maintenance or a server upgrade.
• If the user's own information is passed to a third party due to carelessness on the user's part.
• If any financial loss occurs as a result of sharing an account password or login credentials.

35kbd always strives to ensure reliable and uninterrupted service. However, we are committed to resolving any temporary issues arising from technical reasons as quickly as possible.

11 Account Suspension and Closure

35kbd may temporarily suspend or permanently close an account in the following circumstances:

• If any clause of these terms and conditions is violated.
• If identity verification fails or false information is provided.
• If suspicious or unusual financial activity is detected.
• If the account is inactive for a long period (generally 12 months or more).
• At the user's own voluntary request.

In the event of account closure, if the user has legitimate funds in their account and no rules have been violated, those funds will be returned after verification is complete.

12 Changes and Updates

35kbd reserves the right to change, amend or update these terms and conditions at any time. For significant changes, we will endeavor to notify members via their registered email.

• If you continue to use the platform after any changes, you are considered to have accepted the updated terms.
• This page will always show the date of the most recent update.
• If you object to any change in the terms, you may request that your account be closed.

If any clause of these terms and conditions seems unclear or if you need more information, our support team is always ready to assist.

All disputes related to these terms and conditions will first be addressed through our support team. We believe that most issues can be resolved through dialogue and mutual cooperation.